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Randstad, Fairmont, WV
temporary to hire $ 11.00 - $ 11.00 per hour
Do You Enjoy Helping People on the Phone? My client in Fairmont, West Virginia is seeking dedicated customer service professionals to work in their virtual contact center, assisting customers with their energy needs and concerns. This assignment would involve answering incoming calls, updating notes and account information in the system, and working to resolve customer questions and issues. This is a temporary-to-hire position, with the potential to go permanent once performance measures and goals are met. **Job Starts January 26th** The ideal candidate will have strong customer service experience, with the ability to sit at a desk and be on the phone for long periods of time. In this role, contractors will need to be able to read and understand technical instructions and documents. Basic keyboarding & math skills are also required. Occasionally, customers may be irate or emotional: the ideal candidate will be able to assist these customers in a calm, courteous and professional manner. The call center is open Monday through Friday, 8 AM to 6 PM, with a 24-hour emergency staff. The ideal candidate will be flexible to work extended schedules and overtime as needed, even with little or short notice. Working hours: Monday - Friday, with weekends and overtime What are the requirements to work this position? * High School Diploma or equivalent * Basic computer/keyboarding skills * Good math skills (able to calculate figures and amounts) * Prior customer service experience For immediate consideration, plesae apply here or send your email to firstname.lastname@example.org. Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. [show more]
- December 10, 2014
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