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Randstad, Fairmont, WV
temporary $ 11.00 - $ 11.00 per hour
We currently have an opportunity for a utility services provider located the Fairmont area. This is a rapidly growing industry and they urgently need a qualified, customer service orientated candidates with experience in customer service or a call center environment to help the business continue to grow! This is a temporary role slated to last about 6 months or more in duration, based upon the needs of the business, with a potential for permanent employment. This is not a commissioned sales position. This position is an opportunity for you learn and establish yourself in a fast paced, high volume, growth environment. Pay: $11.00 Receiving inbound calls, creating notifications, performing account maintenance and inputting data; Documenting customer notes on accounts; Receiving and processing outage and 911 emergency calls within company and regulatory guidelines; Utilizing independent analysis and judgment resolving customer concerns; Handling all irate customers in a calm, courteous and professional manner; Analyzing and resolving customer inquiries Working hours: Standard Busines Hours - High school diploma or GED required - Must pass company approved CSR test before completion of temp to hire assignment - Strong customer service experience preferred - Ability to sit at desk and be on phone for long periods of time - Excellent communication skills including good grammar, tone of voice and diction - Basic computer and keyboarding skills - Excellent customer service skills - Ability to read and interpret documents and technical instructions - Ability to accurately calculate figures and amounts - Ability to work extra hours on short notice and report to work within 45 minute time frame ***Will be required to complete a full criminal history background check upon a formal job offer.*** For immediate consideration please email resumes to firstname.lastname@example.org Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. [show more]
- March 17, 2015
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