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Commercial Solicitor / Sales Representative
Randstad, Sioux Falls, SD
temporary $ 13.16 - $ 13.16 per hour
Solicits orders for services and upsells through telephone contact. ***Cold calling business to generate interest in receiving an estimate*** Working hours: Monday-Friday 9am-5pm with 1 hour lunch ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned. Enunciates prepared script on telephone to potential customers in order to generate leads. Records names, addresses, purchases, and reactions of prospects solicited. Develops lists of prospects from city and telephone directories, trade and professional association membership lists, and other public records. Completes estimate forms. If you are interested & qualified reply with a word version of your resume to Nicole.Fierro@randstadusa.com Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. [show more]
- May 7, 2013
Experienced Customer Service Representatives Needed
Randstad, Sioux Falls, SD
temporary to hire $ 12.00 - $ 12.00 per hour
Position Overview Receives calls to resolve customer concerns in a timely and professional manner. Acts as a liaison between the branch and the customer in order to achieve the highest level of customer satisfaction. Responsibilities - Answers inbound customer service calls with a warm and courteous greeting. Handles calls that may require a slight deviation from routine procedures. - Uses good listening skills, probing questions to determine root cause of the concern, and paraphrasing to check for understanding. Occasionally seeks assistance to troubleshoot customer concerns. - Uses agronomic knowledge/database to resolve customer concerns. Uses Saves training and current save offers to retain customers at every opportunity. - Provides amicable resolution and reliable follow-up with the customer within the communicated timeframe. - Maintains customer database through accurate and timely data entry. Updates may include customer contact information, service related updates, and financial data. - Achieves and strives to exceed communicated quality standards as outlined in the Quality Assessment form. - Proactively provides dependable service while being available and open to the customer. Communicates customer impacting trends and/or ideas for improvement to manager. - Identifies opportunities and presents additional services to existing customers based on customer needs and agronomic conditions. - May perform outbound calls to internal and external customers to schedule applications and/or service calls. Working hours: Monday-Friday 11am-8pm Possible Saturdays Training for first week will be 830am-5pm Knowledge, Skills, and Abilities - Requires basic knowledge of the organization, products and/or services. - Ability to project a professional and positive attitude with both internal and external customers. - Ability to read, comprehend and carry out simple instructions, short correspondence, and memos furnished in written, oral, diagram, or schedule form - Ability to effectively present information in one-on-one and small group situations to clients, customers, and other employees of the organization. - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent. If you are interested & qualified reply with a word version of your resume- Please send your resume to Nicolefierro@randstadusa.com Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. [show more]
- May 7, 2013
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