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Randstad, Denver, CO
temporary $ 38,000 - $ 40,000 per year
The Channel Specialist provides sales support to Resellers, Distributors, National Resellers, ISVs and internal Sales and Support teams across the Americas Channel Sales Organization. The position provides policy, administrative and system support for multiple deal registration programs in the Americas. The position is also the first line of support to assist partners with current channel program policies and general navigation of the sales ecosystem. This includes supporting and directing partners in multiple channel sales initiatives including, but not limited to deal registration, lead management, promotions, forecasting, order tracking and other Partner facing programs. - Compares, reviews, and researches records within a database. Performs extensive analysis/research on data and applies rules to each record. Updates the record and coordinates inputs with team members. - Daily contact with end user prospects, customers, resellers and internal Channel Sales and Support teams using various forms of communication. - Follows predefined procedures for assisting Partners with various Channel Support items ranging from pre-sales support and end user initiated requests to post-sales support and order tracking. - Act as liaison between the reseller and the company in order to facilitate effective two-way communication and to ensure common vision. Working hours: 8-5 - Qualifications: o-High School Diploma/GED with experience working in a Channel environment o-University degree in a business field preferred --Experience: - o-Minimum 2 years of experience working in a Channel environment in a partner or sales support role preferably in the software or high tech industry o-Experienced in working through matrix organizations and virtual teams spread across the country. --Other Requirements:- o-Position requires a high-energy person with a positive attitude, who is resourceful, customer and service-oriented, creative and driven to produce measurable results. o-Excellent communication and presentation skills in perfectly fluent English. o-Strong leadership, organizational, planning and communication skills a must. Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. [show more]
- March 6, 2014
Randstad, Murfreesboro, TN
temporary $ 11.00 - $ 11.00 per hour
Inbound Call Center seeks a qualified CSR/Project Coordinator for their day shift operation. Will be taking inbound calls from customers needing assistance in telecommunications networking, and dispatching crew members as needed to the site of the project. Will be using web-based tools such as an FTP site and Buzzsaw. The position also requires gathering of information and invoices, uploading, and processing to the customer. Ideal candidate will display excellent communication skills, while possessing a proficiency in Excel. Will need to be able to work independently, and have consistent follow through with tasks assigned by Project Manager. They will be helping with data entry, receiving & verifying sub costs, verifying service tickets completion, and researching billing disputes & discrepancies. Working hours: Monday through Friday, 8:00am to 5:00pm Qualifications: -Excellent verbal and written communication skills -Proficiency in MS Word and Excel -Ability to navigate the internet -Great attention to detail -Type 55 wpm -Previous CSR or project experience Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. [show more]
- February 21, 2014
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