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Randstad, Lake Forest, IL
permanent $ 30,000 - $ 43,000 per year
Job Summary: Provide financial products and services to establish, retain and deepen relationships with credit union members to achieve sales goals and provide exceptional member service. Essential Duties and Responsibilities: - Assist and educate members in the opening of new deposit accounts, share certificate investments, and other credit union services - Meet with and educate members about consumer loan products - Actively cross-promote credit union products and services - Act as credit union representative for member inquiries, complaints and public relations - Maintain professional appearance and image while conducting business with members and vendors - Responsible for exceptional member service to every member, internal and external, every time by adhering to the client Service Model Secondary Duties and Responsibilities: - Take loan applications - Prepare loan documentation, schedule closing, and close consumer loans - Complete all membership/deposit account opening procedures - Work applicable sales leads from vendors and internal sources - Research and resolve problems on member accounts - Achieve minimum standards of sales goals - Represent credit union in various marketing and sponsor related activities - Monitor and report sales figures to the VP of Service and Sales - Support the marketing of the credit union and its products and services - Assist Teller Supervisor in opening and closing of Service Center - Assist Teller Supervisor in Service Center balancing activities, deposit taking, cash retrieval, etc - Maintain knowledge of credit union products, services, policies and procedures - Adhere to all credit union policies and procedures - Other duties as assigned Working hours: 8am - 5pm Experience: - Required: Customer service and retail sales experience. Knowledge of the financial industry - Preferred: Three years with a full service financial institution. Knowledge of credit union products, service, and data processing system Education: Required: High school diploma Preferred: Bachelors degree in business related field Knowledge/Skills: - Member/customer loyalty skills - Sales skills - Organizational skills - Oral and written communication skills - Strong interpersonal skills - Computer skills Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. [show more]
- September 30, 2014
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